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| If you have any feedback on how we can make our new website better please do contact us. We would like to hear from you.
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About us We provide management oversight - - For the registration
process to facilitate the collection of accurate patient demographic
and establish quality control to ensure that the correct
billing information is collected to produce and generate clean claims
for submission.
- Provide excellent customer service including
problem solving, timely follow up, assisting in customer follow up via
internet, phone and email.
Software
- PANACEA medical billing software is used as platform.
- The following link is available for further information.
- Capturing data.
- Submission of all claims electronically via EDI.
- Submission all international claims via emails.
- Timely
follow up on claims to ensure that they are processed within 30 days
(medical aids /private Funders) and 60 days (international Funders)
- Timely follow up on short payments from beneficiaries and private portions if benefits are exhausted.
- Ensure outstanding claims are resolved within 60 days.
- Follow up with SAMA regarding reimbursement disputes.
- Full administration support on practice administration of all accounts.
- Minimize bad debt to 2% and below.
- Invoice only on monthly payments received and not on accounts billed.
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